Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Our tech assistance Dept is present round the clock to reply to each of your assistance needs. Each ticket you post to us will be addressed within less than 1 hour. If your situation requires assistance from an administrator, we’ll forward the ticket to the person on duty and will notify you that the situation is being taken care of.

  • Top quality support service
  • Expert Customer Assistance Service

  • We deliver 24x7x365 technical help by using a lightning fast ticketing application built into your Control Panel. You could e mail us at any time about any of the software packages that come pre–configured on the virtual server, this includes the selected Linux OS version, the server admin panel and our custom made Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • A complete and frequently updated article base is incorporated into our in–house built Hosting Control Panel. It offers you quick tips on how to carry out all of the key web site managing jobs. The Help area provides thorough how to content articles and step–by–step video guides. You can access the Help zone by hitting the Help or Video buttons in the right part of each Control Panel section.