Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying high quality support on–time is our top priority, so we backup each Linux cloud packages plan with a 1–hour ticket resolution warranty. After you send a ticket or drop a message, our customer help support team will do all they possible can to supply the most appropriate answer to your case and to provide you with information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is provided by a group of trained consultants who will be ready to respond to your issue right away. You’re able to make contact with the tech support crew by launching a technical support ticket from your Hosting Control Panel or by submitting us an e–mail message. On working days, you may also contact us on the phone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish help while working within the Control Panel, you are able to always simply click the Help button and pick your question in the set of articles or blog posts that will pop up. We have as well turned much of the articles and reviews into training videos. The listing of instructional videos will show up if you select the Videos button present in the top right angle.