A 99.9% Server Uptime
We’ve built our cloud hosting system using reliable hardware components and strongly modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on each of our servers to ensure utmost security and stability. We have installed several DoS prevention appliances along with powerful firewall programs to make sure our network is invincible and secure.
Our Linux cloud packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s important that you also build your own network architecture. For this reason, we built a custom internal network in each one of our data center facilities. Relying on top–drawer Juniper routers and switches, our internal network allows for mega–fast data transmission rates and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, irrespective of which web hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned cash at risk, you can’t feel truly secure. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you don’t feel satisfied with our hosting service or in case you have to get an even more powerful hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – we’ll give you a full refund, without any obscure fees or repayment taxes.
24/7 Technical Support
In case you have a web hosting company, your customer service technicians are of supreme importance. That is the reason why we have carefully gathered a highly skilled team of support engineers, each with lots of years of training behind his back. Thanks to them, our company offers 24x7 support with all our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All trouble tickets are replied to in under 1 hour and our average support ticket response time is just 20 minutes!